Refund policy
We have a 30-day return policy. You have 30 days after receiving your item to request a return.
Eligibility: Items must be unworn, unwashed, with tags attached, and in their original packaging. Proof of purchase is required.
How to Start a Return: Email us at support@spartagears.com with your order number and reason for return. Please do not send items back without contacting us first — unrequested returns will not be accepted.
Return Address: 249 S Young St, Sparta, TN 38583, United States
Damaged or Incorrect Items: Please inspect your order upon delivery. If you receive a defective, damaged, or incorrect item, contact us immediately at support@spartagears.com so we can make it right.
Non-Returnable Items: We do not accept returns on final sale items or gift cards.
Exchanges: To exchange an item, return the original and place a new order for the replacement once your return is accepted.
EU Customers: If your order is shipped to the European Union, you have the right to cancel or return within 14 days for any reason, provided the item is unworn, unwashed, with tags, and in its original packaging. Proof of purchase is required.
Refunds: Once we receive and inspect your return, we'll notify you of approval. Approved refunds are processed to your original payment method within 10 business days. Bank processing times may vary. If more than 15 business days have passed since approval, contact us at support@spartagears.com.